New patient enquiries answered the second they land, booked into the actual gaps in your calendar, so your front desk is never the reason a patient goes elsewhere.
Most people search for a physio or dentist at night or on a lunch break. Miia is there when your reception isn't.
Bookings, reschedules and health fund questions all land on Miia first, so your team can focus on the patient in the room.
Miia confirms bookings and handles reschedules the moment a patient asks, keeping your calendar full.
Miia answers every channel, books straight into your calendar and hands over the moment someone needs you. See exactly what she does, or check pricing for allied health & clinics businesses your size.
Once she's trained on your policies, she can answer common questions like rebates and referral requirements accurately, and flag anything that needs a real person.
Yes, the basics you'd want a receptionist to know: what needs a referral, what's bulk billed, what to bring to the first appointment.
She can confirm, reschedule or cancel appointments for existing patients too, not just new enquiries.