Everything a great front desk does. None of the overheads.
Six things Miia handles the moment she goes live, in your voice, on the channels your customers already use.
Answers every channel
Web chat, Facebook, Instagram and SMS, all answered by the same Miia. Connect a channel once and every message on it gets a reply in under a minute.
Trained by conversation
No settings to configure and no bot to script. Miia learns your business the way a new hire would, by talking it through with you.
Books real jobs
Miia checks your actual calendar and locks in a time that works. No back and forth, no double bookings.
Knows when to hand over
The moment someone asks for a real person, or she can't help, Miia hands over immediately. You're never locked out of your own conversations.
Answers the phone
On the Complete plan, Miia answers your business number directly. Every call gets a summary, an outcome and a transcript.
You stay in control
See her status, send a test message, and watch usage against your plan, all from one dashboard. Nothing happens without you seeing it.